Terms and conditions

Welcome to Fehmale! By shopping with us or using our website, you agree to these terms. Take a minute to read them so everyone knows what to expect.

1. Using Our Website

Our site is here to help you explore and shop our curly hair products. By using it, you agree to follow our rules and the law.

2. Our Products

  • We do our best to make sure product details, images, and prices are accurate.
  • Sometimes things change—like availability or pricing—and we’ll update the site when we can.
  • Product images are for reference—your items may look a little different in real life.

3. Ordering & Paying

  • When you place an order, you’re confirming you’re old enough to make a purchase.
  • Payments are securely processed via our checkout options.
  • Prices include applicable taxes, unless we say otherwise.

4. Shipping

  • Shipping costs, options, and estimated delivery times are shown at checkout.
  • Delivery times are estimates; we can’t control shipping delays from carriers.
  • Please provide the correct shipping address so your order arrives safely.

5. Returns & Refunds

  • You can return products within 30 days if they’re unused, unopened and in original packaging.
  • Once we receive your return, we’ll check the items and refund your original payment method.

6. Our Content & Copyright

  • All text, images, and logos on our website belong to Fehmale or our partners.
  • Please don’t copy or use them for your own business without permission.

7. Limitation of Liability

  • We make our site and products to the best of our ability, but we can’t promise they’re perfect.
  • We aren’t responsible for any indirect or accidental damages from using our website or products.

8. Your Privacy

  • We take your personal data seriously—see our Privacy Policy to learn more.
  • By using our website, you agree to how we collect and process your information.

9. Governing Law

  • These terms are governed by the laws of the United Arab Emirates (UAE). Any disputes relating to your use of this website or your orders will be handled under UAE law and in the relevant UAE courts.

10. Updates to These Terms

  • Sometimes we may update these terms.
  • New terms take effect as soon as they’re posted.
  • If you keep using our website after updates, it means you accept them.