Shipping policy

Where do you ship to?

As we have to start somewhere we currently ship to Denmark and Dubai. 

We are expanding as we go so we encourage all curly heads to reach out on email info@fehmale.com if you want shipping to anywhere else in Europe or the UAE. 

Do you do international shipping?

We are all about sharing the curl love and we are working towards being able to distribute worldwide but are not quite there yet. We are working on international shipping as we want more curly heads to join our community and get their hands on our fabulous Curl Cream so stay tuned! 

It is an option to pay for international shipping yourself and if that's the case email us on info@fehmale.com 

When can I expect my delivery?

Shipping carrier for shipments to Denmark is Postnord and Emirates Post to Dubai. Orders typically take 5 business days, but keep in mind that unexpected delays may occur due to logistic factors or public holidays. Fehmale is not liable for any delays in transit once the package leaves the warehouse. Rest assured, our team is working hard to get your product to you as quickly as possible. You can follow your parcel’s progress with track and trace simply by entering a tracking code and the recipient's postcode.

If a pre order has been made please check the dates in the email being sent out after the order has been made. 

How can I track my order?

We’ve got you covered. Once your order ships, you’ll receive a shipping confirmation email with a tracking number. Simply click the link in the email to track your Fehmale package or click here for Denmark orders or here for Dubai orders. 

The tracking shows the package was delivered but i didn't receive my package. What should I do?

The "Delivered" Dilemma Now, here's the tricky part. Sometimes, the tracking might show that your package was delivered, but it's nowhere in sight. We totally get how frustrating that can be. In these situations, we want to help you, but it's important to know that, as much as we'd like to, we can't directly intervene.

The carrier connection is the answer in this situation so reach out to the carrier for Denmark order or carrier for Dubai orders that's responsible for the delivery. They'll be your go-to for resolving these types of issues. They've got the power to investigate and help track down your missing package.